Privacy Policy

Introduction

Tuoba City is a product provided by Datong Qilongyuan Sports Culture Media Co., Ltd. (hereinafter referred to as ‘we’). When you use our services, we may collect and use your relevant information. This Privacy Policy aims to explain how we collect, use, store, and share such information when you use our services, as well as the means we provide for you to access, update, control, and protect this information. This Privacy Policy is closely related to the Tuoba City services you use. We encourage you to read it carefully and, where necessary, make choices you deem appropriate in accordance with its guidance. Technical terms within this Privacy Policy are explained in concise language wherever possible, with links provided for further clarification to aid your understanding.

By using or continuing to use our services, you consent to our collection, use, storage, and sharing of your information in accordance with this Privacy Policy.

Should you have any questions regarding this Privacy Policy or related matters, please contact us at contact@tuobacity.com.

1. Information We Collect

When providing services, we or our third-party partners may collect, store, and use the following information relating to you. Failure to provide such information may prevent you from registering as a user, accessing certain services, or achieving the intended outcomes of relevant services.

2. Information Storage

2.1 Methods and Duration of Information Storage

• We store your information securely, including through local storage (e.g., data caching via the app), databases, and server logs.
• Generally, we only retain your personal information for as long as necessary to fulfil the purpose of the service or as required by applicable laws and regulations.

2.2 Location of Information Storage

• We will store personal information collected within China within the territory of China, in accordance with applicable laws and regulations.
• We do not currently transfer or store your personal information outside China. Should cross-border transfer or storage become necessary in future, we will inform you of the purpose of the transfer, the recipient, the security safeguards in place, and the associated security risks, and obtain your consent.

2.3 Notification Regarding Product or Service Discontinuation

• Should our products or services cease operations, we shall notify you via push notifications, announcements, or similar means. Within a reasonable timeframe, we shall either delete your personal information or anonymise it, unless otherwise stipulated by laws and regulations.

3. Information Security

We employ various security technologies and procedures to prevent the loss, misuse, unauthorized access, or disclosure of information. For instance, in certain services, we utilize encryption technologies (such as SSL) to protect the personal information you provide. However, please understand that due to technological limitations and the potential for malicious means, even with the utmost efforts to enhance security measures, it is impossible to guarantee 100% security of information in the internet industry. You should be aware that the systems and communication networks you use to access our services may encounter issues beyond our control.

4. How We Use Information

We may use information collected during the provision of our services for the following purposes:

• To provide you with our services;
• For identity verification, customer service, security safeguards, fraud detection, archiving, and backup purposes during service provision, ensuring the security of the products and services we offer you;
• To assist in designing new services and improving existing ones;
• To better understand how you access and use our services, enabling us to respond to your personalized needs, such as language settings, location preferences, tailored assistance and guidance, or other responses to you and other users;
• To provide you with more relevant advertising instead of broadly targeted advertisements;
• To evaluate and improve the effectiveness of advertising and other promotional activities within our services;
• Software authentication or management of software updates;
• To invite you to participate in surveys regarding our products and services.

5. Information Sharing

At present, we do not actively share or transfer your personal information to third parties. Should any other circumstances arise where we need to share or transfer your personal information, or where you require us to share or transfer your personal information to third parties, we shall either directly obtain your explicit consent for such actions or ensure that the third party obtains your explicit consent.

For purposes such as advertising delivery, evaluating and optimizing advertising effectiveness, we may share certain data with third-party partners including advertisers and their agencies. We require these partners to strictly adhere to our data privacy protection measures and requirements, including but not limited to processing data in accordance with data protection agreements, undertakings, and relevant data processing policies. This ensures personal identifiers are not revealed and privacy security is safeguarded.

We will not share personally identifiable information (such as your name or email address) with partners unless you explicitly authorize it.

We will not publicly disclose collected personal information. Should disclosure become necessary, we will inform you of the purpose, the type of information disclosed, and any potentially sensitive information involved, and obtain your explicit consent.

As our business evolves, we may engage in mergers, acquisitions, or asset transfers. In such instances, we shall notify you accordingly and ensure your personal information remains protected under standards no less stringent than those outlined in this Privacy Policy, either by us or the new controller.

Furthermore, in accordance with relevant laws, regulations, and national standards, we may share, transfer, or publicly disclose personal information without prior authorization in the following circumstances:

• Where directly related to national security or defence security;
• Where directly related to public safety, public health, or significant public interests;
• Where directly related to criminal investigation, prosecution, trial, or enforcement of judgments;
• Where necessary to safeguard the vital legitimate interests of the data subject or other individuals (such as life or property) where obtaining consent is impracticable;
• Where the data subject has voluntarily disclosed their personal information to the public;
• Where personal information is collected from legally disclosed sources, such as legitimate news reporting or government information disclosure channels.

6. Your Rights

During your use of our services, we may provide corresponding operational settings based on specific product circumstances, enabling you to query, delete, correct, or withdraw your relevant personal information. Please refer to the specific guidance provided for such operations. Additionally, we have established complaint and reporting channels, and your feedback will be addressed promptly. Should you be unable to exercise your rights as a data subject through the aforementioned channels and methods, you may submit your request via the contact details provided in this Privacy Policy. We shall respond in accordance with applicable laws and regulations.

7. Amendments

We may revise the terms of this Privacy Policy from time to time. When changes occur, we shall notify you of the updated Privacy Policy upon version release and specify its effective date. Please carefully review the amended Privacy Policy. Your continued use of our services constitutes your consent to our processing of your personal information in accordance with the updated Privacy Policy.

8. Protection of Minors

We encourage parents or guardians to guide minors under the age of eighteen in using our services. We advise minors to encourage their parents or guardians to read this Privacy Policy and recommend that minors seek parental or guardian consent and guidance before submitting any personal information.